When ordering direct from torqueandtori.com, book orders are fulfilled by a 3rd party company called IngramSpark. TradesTopolis Universe™ does not currently fulfill book orders. You may also order books through Amazon, Indigo, a retailer or your local bookstore.
Yes. You can select the number of books you’d like to purchase after choosing the title. There is a limit of 100 books per order.
No. You can only purchase one title format per order. If you’d like to order multiple formats, you will have to submit multiple orders.
If you are buying in the United States, yes, there will be a sales tax for the transaction.
Orders typically print and ship within 2 to 3 business days; however, actual service times may vary.
You will receive an email confirming your order and an email when your order ships. The shipping email will include a tracking number if you selected a trackable shipping method (anything other than basic shipping).
No. We are unable to edit or cancel previously submitted orders.
For orders completed in the US, your credit card statement will show a charge from LIGHTNINGSRC/INGMSPK. Orders produced and shipped within the UK will show a charge from LIGHTNING SOURCE.
If there is a problem with your order, please submit a request to our customer service team. You’ll need the email address used at checkout and the order number provided in your order confirmation email.
Orders will always include applicable sales tax. We are unable to process tax exemption requests for any website book purchases.
